• Executive Director/Chair Welcome |  Cece McKiernan, CFM,  Chris Zambito, CFM
  • Local Welcome | Robert F. Stuart, Executive Director, Christian Service Center. City of Orlando Commissioner, District 3
  • Keynote Speaker – Flood, Looking at Solutions from Around the Word | Mike Graham, Smart Vent Products, Inc. / Risk Reduction Plus Group
  • Office of the Flood Insurance Advocate | David Stearrett, FEMA
  • New Attendee Orientation |  Cece McKiernan, CFM