Ms. Sue Hopfensperger has been with Insurance Services Office, Inc. (ISO) as an ISO/CRS Specialist since March of 2006.  Prior to that, she worked as a Floodzone Technician and Special Projects Coordinator for Palm Beach County, training specialist, industry research expert, and executive recruiter.  She also helped develop training programs and provided consulting services in personnel administration.

In 1982, Sue graduated from Miami University in Oxford Ohio with a Bachelors Degree in International Studies and from Indiana University in Bloomington Indiana with a Masters Degree in Public Administration in 1986.

Ms. Hopfensperger is a Certified Floodplain Manager (CFM) as certified by the Association of State Floodplain Managers (ASFPM), and a member of both the Georgia and Florida Floodplain Managers Associations. She works from a home office in Northeast Florida and covers about 48 Counties and approximately 83 NFIP/CRS communities across north and northeast Florida and coastal areas of Georgia.